Please check that you are using a current and correctly spelt email address.
The pattern PDF is EMAILED to the email you provide.
[Also to the email address supplied on your behalf by PayPal.] 
This is the ONLY contact we have for you, should there be any issues or complications in sending the PDF.  
 
Due to the nature of the product, sales are final and no cancellation is possible once emailed. However, support is available.